Privacy Policy
Last updated: 8/15/2026
At olgu.ai ('the Company', 'we', 'us'), we care about your privacy. This Privacy Policy explains what information we collect when you use the olgu.ai website and platform ('the Service'), how we use it, who we share it with, and what your rights are. By using the Service, you agree to the practices described in this policy.
1. Scope
This policy applies to all services provided through olgu.ai (including olgu.ai and dev.olgu.ai). Links to third-party sites are governed by those sites' own privacy policies.
2. Information we collect
When you create an account: your full name, email address, and an encrypted form of your password. When you use the platform: your chat content, the messages you send, and model responses. Automatically: IP address, browser and device information, operating system, approximate location (city/country level), usage logs, and data collected via cookies.
3. How we collect information
Information is collected directly from you (filling out a form, creating an account, chatting), automatically as you use the platform (cookies, log files), and, where applicable, from third-party sign-in providers (e.g. Google sign-in).
4. How we use information
Collected information is used to: provide and maintain the Service, store your chat history and manage your account, improve the Service and model quality, ensure security and prevent misuse, meet our legal obligations, and communicate with you (support requests, important notices).
5. Legal basis
Your data is processed on the basis of your consent, the performance of a contract, our legal obligations, and our legitimate interests (e.g. fraud prevention, service security).
6. Sharing and transferring information
We do not sell your personal data. Your data may be shared with service providers such as hosting and infrastructure providers (solely to provide the Service, under confidentiality obligations), with authorized public institutions where legally required, and in other cases where you've given explicit consent.
7. Data retention
Your data is retained for as long as your account is active and as needed for the purposes described in this policy. When you delete your account, data outside our legal retention obligations is deleted or anonymized within a reasonable period.
8. Data security
We apply industry-standard technical and administrative security measures — including encryption, access controls, and regular security reviews — to protect your data against unauthorized access, loss, or misuse. No system is 100% secure; we apply reasonable care.
9. Cookies and tracking technologies
Our platform uses essential/strictly necessary cookies to maintain your session and improve your experience. If analytics cookies are used, this will be disclosed in a separate cookie notice. You can manage cookie preferences through your browser settings.
10. Your rights
You have the right to access, correct, delete, restrict the processing of, object to the processing of, and request portability of your data. For users in Turkey, these rights are further detailed in our KVKK Disclosure Notice.
11. Children's privacy
The Service is not directed at children under 13, and we do not knowingly collect data from this age group. If we become aware that we have, we will delete the relevant data.
12. Changes to this policy
This policy may be updated from time to time. We'll notify you of significant changes via the platform or by email.
13. Contact
For privacy-related questions, reach out via our contact page or at [email protected].